⚡ Automation & 24/7 AI

Put your customer relationship
on autopilot.

Rules that sort and route, AI agents that reply 24/7 in the customer's language, appointments booked on their own, and WhatsApp follow-ups that wake up your leads. You stay in control at all times — automation does the work, you make the calls.

Your automations at a glance
Automation rules

Rules that sort and route for you

Set up "if… then…" rules that automatically assign, label, reply or alert based on the channel, message content, language or time. The repetitive work goes on autopilot, every message lands in the right place, and your team only handles real conversations.

  • "If… then…" rules across all your conversations
  • Automatic assignment, labeling and routing
  • Triggers on incoming message, outside business hours or by keyword
Unified inbox
24/7 AI replies

Your AI agents reply day and night, in the customer's language

Plug in an AI agent fed by your documents, your website and your knowledge base: it replies instantly, 24/7, in each customer's language. It only answers on verified facts (anti-hallucination) and hands off to a human at the slightest doubt. Going further, canned responses and custom AI tools let the AI act — check stock, create an order, query your CRM — not just reply.

  • 24/7 replies grounded in YOUR data (anti-hallucination)
  • Instant human takeover, at any time
  • Custom AI tools: the AI calls your own APIs and takes action
AI agents
Appointment booking

Appointments booked on their own, with zero back-and-forth

Connect your Google Calendar: the AI offers your real free slots right inside the conversation, books the appointment, then sends the Google Meet link and the email invite to the customer. No more endless "what are your availabilities?" — your calendar fills up while you do something else.

  • Real free slots offered straight from Google Calendar
  • Automatic booking + Google Meet link
  • Email invite sent to the customer, hands-free
AI appointment booking
WhatsApp follow-ups & campaigns

Re-engage your leads with WhatsApp campaigns

Send an approved WhatsApp template to a whole segment of leads, and let Madyis Hub automatically track "who has been followed up" with labels — up to 250+ messages a day. Import your contacts via CSV with automatic batch labeling, filter by label or last activity, and turn a plain list into a prospecting and re-engagement engine. This is automation that earns, not just tidies up.

  • Approved WhatsApp templates sent to a segment of leads
  • Automatic follow-up tracking by labels (up to 250+/day)
  • CSV import, batch labeling, segments by label or activity
How it works

From zero to autopilot, in 4 steps

1️⃣

Connect your channels

WhatsApp, Instagram, email, web chat… everything lands in one inbox.

2️⃣

Set your rules

Assignment, labeling, replies: you describe "if… then…", Madyis runs it.

3️⃣

Plug in the AI

Fed by your content, it replies 24/7, books appointments and hands off when needed.

4️⃣

Follow up and measure

Launch WhatsApp campaigns, track follow-ups by labels, stay in control.

All your automation in one place

📣

Google reviews on autopilot

The AI automatically replies to your Google reviews: positive reviews answered directly, negative ones drafted for you to approve. Your online reputation looked after, without spending your evenings on it.

🔌

Scheduled social media

Write once, publish to Facebook and Instagram, schedule your posts on a calendar and let the AI generate your captions. Your social presence runs on its own.

Social publishing

🤝

AI tools & webhooks

Give your automations superpowers: the AI calls your own APIs during the conversation (stock, orders, CRM), and webhooks trigger your own workflows. An AI that acts, wired into your stack.

Frequently asked questions

Do I need to code to automate?

No. Rules are built as "if… then…" and the AI is set up in plain language. Custom AI tools and webhooks are there if you want to go further.

Can the AI really book appointments on its own?

Yes. Connected to Google Calendar, it offers your real free slots, books, and sends the Google Meet link + email invite to the customer.

How do WhatsApp campaigns work?

You send an approved WhatsApp template to a segment of leads; follow-ups are tracked automatically by labels, up to 250+ a day.

Do I stay in control?

Always. Instant human takeover, the AI only answers on verified facts and hands off at the slightest doubt.

Is my data protected?

Yes. Madyis Hub is hosted in the EU and GDPR-compliant. You start for free, no credit card.

Which channels does automation work on?

Across the 9 unified channels: WhatsApp, Instagram, Messenger, email, web chat, SMS, Telegram and more — in 5 interface languages, with the AI replying in the customer's language.

To go further

Discover the rest of the platform

Let automation start working today

Create your first rules, plug in an AI agent and launch a WhatsApp follow-up — for free, no credit card. Hosted in the EU, GDPR-compliant.

Start for free