Comparison

The Zendesk alternative

Looking for a Zendesk alternative? See how Madyis Hub compares — an all-in-one inbox with AI agents and social publishing, hosted in the EU.

Madyis Hub vs Zendesk

Feature
Madyis Hub
Zendesk
Unified multichannel inbox (WhatsApp, Instagram, Messenger, email, web)
AI agents included, grounded in your data
Paid add-on
Social media publishing & scheduling (Facebook, Instagram)
Not natively
Free plan to get started
Not natively
Hosting in the European Union
Optional / higher tiers
Shopify integration

Comparison based on publicly available information. Zendesk's features and pricing may change — check their website for the latest.

Why switch

Why teams choose Madyis Hub

Zendesk is a solid, established tool. Madyis Hub is the better fit when you want AI agents and social publishing included, EU hosting and a free plan to start — without enterprise pricing.

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AI included, not an add-on

Every plan includes AI agents that reply from your own data — no per-resolution fees.

📣

Social publishing built in

Publish and schedule to Facebook and Instagram from the same place you handle support.

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EU hosting, simple pricing

Your data is hosted in France, with transparent plans and a free tier to start.

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Simple pricing

Free plan included, then from $29/month. No credit card.

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